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Conflict Resolution

Wherever two or more people come together, there is bound to be
conflict. This course will give students a seven-step conflict resolution
process that they can use and modify to resolve conflict disputes of
any size. Students will also be provided a set of skills in solution
building and finding common ground.
In the Conflict Resolution course, students will learn crucial conflict
management skills, including dealing with anger and using the
Agreement Frame. Dealing with conflict is important for every
organization no matter what the size. If it is left unchecked or not
resolved it can lead to lost production, absences, attrition, and even
law suits.

$179.00

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